Government rolls out system to improve health service delivery

The Ministry of Health has rolled out the Continuous Quality Improvement (CQI) Integrated Database System aimed at increasing the efficiency of service delivery.

Integrated health CQI is an approach developed to improve the productivity of health services, according to the ministry.

The system was designed by the Monitoring and Evaluation Technical Support (METS) program at Makerere University School of Public Health and its partners.

During the commissioning of the system at the Sheraton Kampala Hotel last Friday, the Dean of Makerere University’s School of Public Health, Professor Rhoda Wanyenze, said the innovation will enable the ministry to monitor the CQI investments across the health system and to provide technical support.

Professor Wanyenze said that quality improvement (QI) is a framework used to systematically improve healthcare delivery.

“The QI Database will liberalize access to information to facilitate evidence-based decision-making by key stakeholders at all levels of the health system. METS will continue to support the Ministry of Health in leveraging advanced technologies to improve the quality of health service delivery,” Prof. Wanyenze said.

She added that quarterly and annual reports will be generated from the system to guide the implementation of CQI and identify priorities for mentorship and supportive supervision.

Acting Commissioner for Standards Compliance Accreditation and Patient Protection at the Ministry, Dr Martin Ssendyana, said: “The system will help us know what is being generated, at what level and how we can use it. , and identify the gaps we need. do capacity building.

The Senior Advisor for QA in the Department of Quality Assurance in the Ministry of Health, Dr Benon Tumwesigye, said the Ministry considers QA to be the foundation of all health care service interventions in the country.

Dr Tumwesigye said the ministry does not have systematic monitoring of QA performance at the national level.
“We used paper reports from frontline health workers to signal quality improvement through systems to facilities, districts, regions and partners,” Dr Tumwesigye said.

According to the Department of Health, Quality Improvement (QI) is the process and sub-processes of reducing poor operational practices or deviations from quality standards to achieve better health outcomes for clients.

Improving the quality of service systems and processes can be achieved through the systematic use of health and program data to assess challenges and identify practical solutions that meet client and program needs.

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